Filebunker.co.uk © 2013 from Dezine Host.
Terms & Conditions
By making use of File Bunker services are agree to be bound by the following agreement terms.
This agreement is between the service user (you) and Dr Mark Vowles sole trader. ‘File Bunker and Dezine Host’ are trading names used by Dr Mark Vowles sole trader.
In this document ‘we’, ‘us’ and ‘File Bunker’ means Dr Mark Vowles.
Personal Information
1. You agree that we may gather and store personal data as is necessary to manage and operate your account appropriately. This includes your contact details, name, address etc.
2. You agree that we may gather and store information such as the IP addresses used to access your account together with other information which we may be able to gather or infer.
3. You agree that we may store your files as part of our service to you and that we may continue to hold files after your paid subscription has expired in order that we may offer you the opportunity to regain access should your subscription have lapsed due to an oversight or circumstances beyond your control.
4. You agree that File Bunker may make its own backup copies of your files for its own disaster recovery purposes.
5. You have the right to request that all files be deleted and your account closed at any time. We will endeavour to comply with and confirm completion of any such requests within 7 working days of receiving the request in writing. Requests must originate from the email address used to register for our services or be made by post.
6. You agree to ensure that File Bunker is provided with current personal details and informed of any changes.
Acceptable Use
1. Our services are designed for personal use only and use for anything other than personal use is forbidden. Use for other purposes if detected, may lead to the immediate termination of your account without refund.
2. Our file backup service is intended for the backup of personal files only and is not intended to maintain a backup of your PCs operating system.
3. To avoid excessive bandwidth usage, we may implement blocks on direct uploads of certain file types such as .pst (MS Outloook email) files. These blocks are intended to prevent excessive bandwidth usage. Large and rapidly changing files such as .pst file should first be archived with a zip compression tool (or similar).
4. The content of files stored in your File Bunker account are your sole responsibility. You may not store illegal or objectionable material of any sort on our servers. You may only store copyright material to which you have legitimate claim e.g. copies you have paid for with permission to store backup copies of, for your own use.
5. Any use of your File Bunker account as a download, mass distribution or file sharing system is strictly forbidden.
6. File Bunker reserves the right to implement any measures it deems necessary to ensure your use of the services does not detrimentally impact on the experience of others. This may include but is not limited to measures to limit bandwidth, cap file sizes or file types.
Privacy
1. If required by law, File Bunker will provide access to and/or copies of any material or data File Bunker has pertaining to you, including your files. If we are compelled to do so, whether by order of court or otherwise, you agree to hold File Bunker blameless and exclude us from any liability resulting from that action, regardless of whether ultimately any action is taken against you by the authorities.
2. You will not permit third parties to access the files you store in your account unless access is granted via a File Bunker product specifically designed for limited file sharing.
3. You will keep passwords and access credentials secret and not permit others to make use of them.
Security
1. The strength of any passwords used for access and/or encryption is your responsibility.
2. You are responsible for keeping a record of any password(s) used to encrypt your files. File Bunker cannot and will not attempt to crack, hack or break encryption you place on your files on your behalf. File Bunker will be in no way liable for the inability to decrypt files which you have encrypted.
Suitability & Purpose
1. It is your responsibility to monitor the effectiveness of your backup provision and to ensure it is operating without error.
2. It is your responsibility to ensure that File Bunker’s services meet your requirements and are fit for your purposes.
Reliability
1. File Bunker aims to provide a reliable service however File Bunker will not be held liable for service outages, planned or otherwise.
2. File Bunker will credit your account with an extension of 1 day where the service is not available for a period of more than 4 consecutive hours within a 24 hour sliding time window.
3. File Bunker may maintain disaster backups as it deems fit to enable restoration of service however File Bunker will be under no obligation to do so.
Payment
1. Payments to File Bunker are to be made by one of the following methods:
a. Personal Cheque payable to ‘Dr Mark Vowles’
b. Standing Order / Electronic Bank Transfer
c. Postal Order
2. All invoices are due within 7 working days of their issue date
3. Payments for software licenses are non-
4. No refunds are available for part used periods of our services.
5. Late or missed payments will result in temporary account suspension. Subscription expiration dates are not altered by suspensions.
Incentive Scheme
1. The incentive scheme may be withdrawn at any time and for any reason.
2. Incentives will be awarded in the form of vouchers which are only redeemable against certain products and services provided by File Bunker.
3. A maximum of 2 vouchers may be redeemed in any one transaction.
4. No refund or credit will be due if the value of the voucher(s) used exceeds the value of the product/service.
5. File Bunker may apply vouchers automatically against your next bill however File Bunker will be under no obligation to do so.
Cancellation
1. File Bunker may end this agreement by giving notice of at least one calendar month via email to the registered address.
2. You may terminate this agreement at any time by providing notice of a minimum of one calendar month by email from your registered address and settling any outstanding amounts.
3. You remain liable for any fees which fall due during the notice period.
4. At the expiration of the notice period access to the account will be terminated.
5. After termination, File Bunker may delete any stored data without further notice.
Sanctions
1. In the event of any breach of these terms, File Bunker reserves the right to exercise its judgement with respect to the course of action(s) taken in light of your response to warnings and requests and/or the severity of the breach.
2. Sanctions available to File Bunker are (in order of increasing severity):
a. Warning
b. Final Warning
c. Account Suspension (until requests have been complied with)
d. Account Termination including deletion of all data
3. File Bunker may levy fees at its prevailing standard rate for all time used to deal with any breaches of this agreement.
4. If File Bunker terminates your account as a sanction for a breach of this agreement, no notice period will apply.
5. You may, within 7 days of account termination, request download only access to recover your stored data. File Bunker makes a charge of £25 which must be paid in advance. The access provision will be for 7 days and is at File Bunker’s discursion, based on the nature of the breach leading to account termination.
6. If your actions or inaction cause loss or harm to File Bunker, it’s reputation, business, income, systems or data held for itself and/or 3rd parties, File Bunker may seek to recover costs from you.
Variance
1. File Bunker reserves the right to alter these terms at any time.
2. You may, if you feel that a change in these terms is unacceptable to you, terminate this agreement in accordance with the terms in the cancellation section and remain bound by the unmodified form of this agreement, provided you initiate the cancellation within 7 days of the publication of the new terms.